Privacy Policy

Because we value your business and respect your privacy, we want to advise you of our Privacy Policy.

Please note that the information you voluntarily provide will only be used to maximize your access to our online services and products, to process your orders, and to notify you of special events, changes, or other important updates.


We ensure the security of your personal information by: (1) keeping our databases and our web servers separate and protecting each with electronic and physical firewalls; and (2) using Secure Socket Layer (SSL) encryption technology to transmit credit card information between your browser and our web servers. No security system is impenetrable. The secure servers generally are not accessible by unauthorized third parties, but could become accessible in the event of a security breach. Roco has no control over the security of the computers or other electronic devices and means you use to send emails and submit information to us over the internet. Therefore, we are not responsible for the disclosure or interception of your information before it is received by us.


Cookies are usually account identifiers and user preferences that allow you to speed through the log-in process by automatically providing the data so that you do not have to type it out. Cookies are an element of data that frequently contains an anonymous unique identifier; the data is sent from our Website to your browser, which may then store it on your system for future use.

Submissions to Site

Roco may choose to post stories, letters and/or photographs to our website that have been provided by our students and clients. By submitting a story, photograph, letter, or other information, you are representing that you are authorized to submit such materials to us and that you are authorized to and are granting permission to us to use such materials on our website.

Links To Other Sites

For your convenience, links may be offered which connect to third-party websites. We reserve the right to reject any request for a link to a third-party website and to remove any link for any reason. Sites linked to and from this website are not necessarily under our control and we shall have no responsibility or liability whatsoever for the content or privacy practices of any such linked site or for any link or linking program at any time.

Children’s Online Privacy

In accordance with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), it is necessary to obtain parental permission for all children under the age of 13 to provide personal information through our website. Persons under the age of thirteen (13) are not authorized to make purchases from our website and we do not collect unauthorized information about children. Roco is concerned about the safety of children and their use of the internet. We will never knowingly request or solicit personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.

Legal Notices

All material on our website, including, without limitation, all informational text, the design and layout, photographs, graphics, audio, video, messages, messaging design and functions, files, documents, images or other materials (collectively, the “materials”), whether publicly posted or privately transmitted, as well as all derivative works, are owned by Roco Rescue and are protected by copyright, trademark and other intellectual property laws. Trademarks, logos, images and service marks displayed on our website are the property of either Roco Rescue or other third parties. You agree not to display or use such marks without our prior written permission.

Except for personal, non-commercial use, the materials on the website may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means. Any modification of the materials, use of the materials on any website or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyright, trademark, and other proprietary rights and is expressly prohibited. All rights not expressly granted herein by Roco Rescue are reserved.

Except as provided in this Privacy Policy, Roco does not sell, trade, or disclose to third parties any personal information obtained through our website or from third parties. Roco may disclose personal information: (1) to comply with a court order, subpoena, search warrant or other legal process; (2) to comply with legal, regulatory or administrative requirements of any governmental authorities; (3) to protect and defend Roco Rescue, its subsidiaries and affiliates, and all of their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim or dispute; (4) to enforce the terms of use of our website; and (5) to prevent imminent physical harm.

Update & Opt-Out Procedures

Your privacy is important to us. If you do not want to receive communications from Roco, you can “opt out” by emailing or by mailing your written request to Roco Rescue, 7077 Exchequer Drive, Baton Rouge, LA 70809-4904. To change your email or mailing address, please email or call us at 800-647-7626.

Changes To Privacy Policy

Roco reserves the right to change, modify or amend this Privacy Policy at any time without notice. Customers are responsible for periodically checking the Privacy Policy available at our website for changes, and are encouraged to bookmark our website to check for updates and to print copies of the Privacy Policy for their records.

Acceptance of Terms

By using our website you are agreeing to our Privacy Policy. This Privacy Policy may change from time to time, so please visit our website for updates. If we post changes and you continue to use our website, you will be deemed to have agreed to the changes.


If you have any questions regarding our Privacy Policy, please contact us at

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